Two Chairs (twochairs.com)
What is the company? How much have they raised to date?
Founded in 2016, Two Chairs is a modern psychotherapy practice for adults based on the west coast, currently serving clients in California and Washington. Two Chairs is a hybrid practice and offers both in-person and virtual services. Two Chairs is in-network with Kaiser North California and Washington.
What's their mission?
Two Chairs is on a mission to expand access to exceptional health care.
Who founded the company? Are their clinicians on the executive team?
Two Chairs was founded by Alex Katz. Alex named it Two Chairs to that to base it on the foundation of therapy, and the incredible importance of the relationship between client and therapist. Prior to founding Two Chairs, Alex was a deployment and enterprise lead at Palantir. Before Palantir, Alex was an analyst at Mckinsey.
What's the business model? How does this company make money?
Outside of Kaiser as we mentioned above, Two Chairs is largely a cash pay practice. Your matching appointment is $179 and regular sessions are $205 for 50-minute biweekly sessions.
What does one get for paying that price?
One of Two Chairs main value propositions is connecting you with the right therapist and if they can't then they refund your matching appointment. The matching appointment connects you with a licensed matchmaker to learn about your needs and goals for therapy. Your ongoing sessions can be virtual or in-person. They'll also help you switch therapists if needed at no cost.
What is the cancellation policy?
Two Chairs will refund your matching appointment if a good match can't be made. 98% of the time they get it right on the first try.
If applicable, what are the pay/benefits for therapists?
Full-time therapists at Two Chairs are only required 25 hours of clinical work per week and they offer full-time, part-time, and fully remote roles. Two Chairs gives therapists the flexibility of setting their own hours between 8am and 7pm. Two Chairs offers PTO and a closed office from the Christmas holiday through the new year.
Full time clinicians are offered medical, dental vision, PTO, learning stipend, annual company contributions to healthcare FSA, malpractice insurance, license renewal reimbursement, and paid parental leave. According to Glassdoor, clinicians can expect to earn approximately $90,000-$100,000 and it can go up from there. Clinical Psychologist roles report much higher salaries on Glassdoor.
Overall Two Chairs appears to be doing everything right on the outside. They've got great benefits and decent pay compared to other mental health companies. Their emphasis on the client-clinician match solves a big pain point. With so many people feeling like they're ghosted by therapists now, Two Chairs marketing they are matching you with a therapist and helping you understand out of network benefits goes a long way.