Changing Addiction Treatment with Confidant Health

 

Confidant Health (confidanthealth.com)


What is the company? How much have they raised to date?

Confidant Health is a virtual substance use and addiction mental health clinic that uses evidence-based care. Confidant Health was founded in 2019. Confidant went through What If Ventures' 8-week accelerator program earlier in 2022. Confidant plans to raise its first round of funding later this year.

What's their mission? 
In Confidant’s words, We’re here to help people establish the mindset, habits, and skills to thrive. We created a model that pairs incredible providers who deliver evidence-based interventions with digitized behavioral-health resources. Our approach maximizes the impact of high-quality care with minimum overhead and without traditional marketing techniques. We transfer the savings directly to our clients – making our care better, more affordable, and more convenient.”

Who founded the company? Are their clinicians on the executive team? 
Confidant Health was founded by Jon Read and Sam Arsenault Wilson. Before co-founding Confidant, Jon founded Keet Health. Keet Health was originally something Jon built for himself while he was going through physical therapy for a motorcycle accident. Sam Arsenault Wilson is now Confidant's Chief Quality Officer. Before founding Confidant, Sam was VP of National Treatment Quality Initiatives at Shatterproof and built the ATLAS program to make a quality measurement system for addiction treatment programs.

Confidant's SVP of Clinical Operations Jill Fitzgerald is a LICSW and was formerly at EasterSeals NH in a similar role.

What's the business model? How does this company make money? 
Between insurance and Confidant's community payment model, you could pay as little as $1. While Confidant has recommendations for what you should pay, their community payment model is essentially pay what you can afford or pay extra to contribute to the community.


What does one get for paying that price? 
Confidant has built an app with resources and clinical providers. Yes, Confidant provides you the ability to connect with therapists, prescribers, and coaches, but they always have Alfie. Alfie is the chatbot they’ve developed that is designed to understand your needs. Confidant’s app of resources provides ongoing sessions and medication management you may need exercises, reading materials, videos, and more.

What is the cancellation policy? 
Confidant doesn’t require a subscription.

If applicable, what are the pay/benefits for therapists? 
Confidant Health is so new we can not find existing reviews of pay. They also do not have a career section on their website. We expect more hiring news to come after their round of funding.

The Review 
The haley team hosted Confidant's cofounder Sam Arsenault Wilson on our podcast. You can listen here. One thing from our conversation was clear, the team is focused on the mission and is focused on value-based care. While they're yet to raise their first round of funding, they have a strong team. The fundraise will be an important part of Confidant's ability to expand further across the United States.

Confidant has an existing mobile app on the app stores and the reviews are very positive with many speaking to Confidant providing something new and helpful.

Confidant's app has a seal of HIPAA compliance powered by Accountable. Whether you're on the site or in the app, Confidant presents you with the same privacy policy. Their policy states they're permitted to hold and disclose information for purposes like business development, running competitions, and advertising and marketing.

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